Very bad products and services!

I never expected a drop of 0.6% in my earning interest rate which I get in my ANZ advance notice term deposit. I am a customer of ANZ bank, and when I bought this account, I was guaranteed a fixed 1.60% p.a. for 8 months, after that, the expected return on investment was said to be 1.3%, but it dropped to a surprisingly low of 9.98%. I was very shocked. When I called out to my customer service; even though friendly, they were unable to resolve my issue. I demanded an explanation but noting concluded. Then a month later, this issue was finally resolved and my interest rate retreated to 1.3%. But this was a grave inconvenience for me. The customer service needs to improve.

Comment on this review

Recent Reviews

Daniel Nathan

BNP Paribas

Hi! I am a personal account holder of BNP Paribas, 83 Avenue Jean Jaurès. And I have to say, the ba

Read More

Charlie Jardine

JP Morgan Chase Bank

I am an old customer of the JP Morgan Chase Bank. I have been maintaining my savings account with th

Read More

Ryan Pace

Westpac Bank

Westpac Bank in level 16, corner of Hunter and Philip Street, Sydney, NSW Australia, is not up to t

Read More