Very bad products and services!

I never expected a drop of 0.6% in my earning interest rate which I get in my ANZ advance notice term deposit. I am a customer of ANZ bank, and when I bought this account, I was guaranteed a fixed 1.60% p.a. for 8 months, after that, the expected return on investment was said to be 1.3%, but it dropped to a surprisingly low of 9.98%. I was very shocked. When I called out to my customer service; even though friendly, they were unable to resolve my issue. I demanded an explanation but noting concluded. Then a month later, this issue was finally resolved and my interest rate retreated to 1.3%. But this was a grave inconvenience for me. The customer service needs to improve.

Comment on this review

Recent Reviews

Morgan Drake

AXA Insurance

The entire validation team at AXA travel insurance is entirely filthy and terrifying. When I present

Read More

Anthony Tyler

CapitalOne

They reduced my credit because I haven't used my card enough. Don't re-establish. They don't need me

Read More

James Brighton

citibank

Citibank is unprofessional and confidential – two qualities that a bank doesn't like. Most branche

Read More