Generative AI is rapidly reshaping retail banking, helping banks personalise services, automate processes and improve speed, effic... Read more

In a world dominated by apps, automation and chatbots, banks still need human empathy to support customers through stress and majo... Read more

AI chatbots now handle the majority of routine banking queries in Singapore, offering speed and cost savings, but customer satisfa... Read more

Buy now, pay later (BNPL) remains popular for everyday purchases, but tighter regulations and economic pressures are reshaping it ... Read more

Neobanks deliver speed, simplicity and modern features that attract younger users, while traditional banks provide safety, stabili... Read more

Singapore’s strong regulation, digital infrastructure and pro-innovation policies have positioned it as one of Asia’s most tru... Read more

Hybrid crypto-credit cards let users spend digital assets and earn rewards, making crypto easier for daily use but with some risks... Read more

Predictive banking uses AI and data to anticipate spending, saving and financial needs, helping customers act ahead of time while ... Read more

Gen Z seeks digital-first, transparent and rewarding credit cards, with flexible cashback, travel perks and seamless apps driving ... Read more

Singapore’s core inflation eased sharply to 0.3% in August 2025, leading banks and economists to cut their forecasts and heighte... Read more

HSBC’s launch of its Quantum Centre of Excellence in Singapore marks a pioneering move in financial innovation, aiming to harnes... Read more

Fintechs provide speed and innovation, banks offer trust and stability, and together they deliver faster, smarter and secure finan... Read more