I have been using the services of the Development Bank of Singapore for four years now, and I am dissatisfied. The bank staff don’t pay attention to my queries. I applied for a credit card and with hopes that I would get travel perks. I applied for the credit card during July and my paperwork was carried out two weeks later, and the processing fee was also not moderate, as I had to give an amount of $300 for registering my name for availing this facility. After that was done, I had no response from the bank for two months and I was told that I would get my credit card within two weeks. When I lodged a complaint about this issue, I feel I was not given the appropriate response, but I was told to wait for some more time as this was taking longer than usual. Finally, I received my credit card in November this year. I don’t think it’s a good bank for me and I surely wouldn’t recommend it to many people.
Too much issue with my credit card
I have been using the services of the Development Bank of Singapore for four years now, and I am dissatisfied. The bank staff don’t pay attention to my queries. I applied for a credit card and with hopes that I would get travel perks. I applied for the credit card during July and my paperwork was carried out two weeks later, and the processing fee was also not moderate, as I had to give an amount of $300 for registering my name for availing this facility. After that was done, I had no response from the bank for two months and I was told that I would get my credit card within two weeks. When I lodged a complaint about this issue, I feel I was not given the appropriate response, but I was told to wait for some more time as this was taking longer than usual. Finally, I received my credit card in November this year. I don’t think it’s a good bank for me and I surely wouldn’t recommend it to many people.
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