A disappointing experience

I am dissatisfied with the customer service of my bank. I am a customer of the National Bank of Abu Dhabi. No matter how large my bank may be, if I don’t get what I need, my financial activities are heavily affected. I am a savings account holder and also have taken home loan from the Home Loan department of the bank. For this, I pay regular monthly Instalments (EMIs) through Post-dated check systems. This time, when I submitted 12 months of advanced PDCs, somehow, the PDCs for the last 3 months were not approved. I raised this issue with the customer support; I was not given much of attention and after waiting for nearly 3 hours, I was told I had to submit the PDCs again otherwise an outstanding interest would be charged. This was an extremely disappointing experience.

Comment on this review

Recent Reviews

Morgan Drake

AXA Insurance

The entire validation team at AXA travel insurance is entirely filthy and terrifying. When I present

Read More

Anthony Tyler

CapitalOne

They reduced my credit because I haven't used my card enough. Don't re-establish. They don't need me

Read More

James Brighton

citibank

Citibank is unprofessional and confidential – two qualities that a bank doesn't like. Most branche

Read More