I was not properly informed about the magnitude of the prepayment penalty on my fixed mortgage. The final charge was significantly higher than verbally indicated during consultation. Documentation clarity needs improvement. Customers deserve full disclosure before signing.
Mortgage Prepayment Penalty Shock
I was not properly informed about the magnitude of the prepayment penalty on my fixed mortgage. The final charge was significantly higher than verbally indicated during consultation. Documentation clarity needs improvement. Customers deserve full disclosure before signing.
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