On 09/06/2025 , An unauthorized entity logged into my checking account at Regions Bank. The unauthorized entity IP address is 52.203.78.102 . This IP address was found by Regions Internal team ( AFTER I FILLED TWO COMPLAINTS) in person and in office with the assistant manager Frankie at the Katy,TX Branch. I received two previous responses from Regions Bank from CFPB and both responses from Regions Bank failed to address the unauthorized login on 09/06/2025. Regions Bank response to my complaints are inaccurate and lacks thorough explanation as to how this IP address was able to login into my checking account on 09/06/2025. Regions Bank are in non-compliance with consumer protection and banking laws in the state of Texas and should be taken more seriously. This data breach , of my information need to be thoroughly investigated. Regions had a cooperate associate by the name of Gwen Vu call me on 11/05/2025 yell at me and tell me that is what my problem that the account was compromised. Regions Bank lack professionalism , and have proven to be unsuitable to properly protect consumer data in the state of TEXAS.
I spoke with Christie Gowan at the Alabama State Banking Department in regards to the activity surrounding my account and nothing was done. Consumers need to know these banks will not always follow consumer protection laws and the entities that regulate these banks will not always hold banks accountable for breaking said consumer laws and leaking consumer data.
Data Breach
On 09/06/2025 , An unauthorized entity logged into my checking account at Regions Bank. The unauthorized entity IP address is 52.203.78.102 . This IP address was found by Regions Internal team ( AFTER I FILLED TWO COMPLAINTS) in person and in office with the assistant manager Frankie at the Katy,TX Branch. I received two previous responses from Regions Bank from CFPB and both responses from Regions Bank failed to address the unauthorized login on 09/06/2025. Regions Bank response to my complaints are inaccurate and lacks thorough explanation as to how this IP address was able to login into my checking account on 09/06/2025. Regions Bank are in non-compliance with consumer protection and banking laws in the state of Texas and should be taken more seriously. This data breach , of my information need to be thoroughly investigated. Regions had a cooperate associate by the name of Gwen Vu call me on 11/05/2025 yell at me and tell me that is what my problem that the account was compromised. Regions Bank lack professionalism , and have proven to be unsuitable to properly protect consumer data in the state of TEXAS. I spoke with Christie Gowan at the Alabama State Banking Department in regards to the activity surrounding my account and nothing was done. Consumers need to know these banks will not always follow consumer protection laws and the entities that regulate these banks will not always hold banks accountable for breaking said consumer laws and leaking consumer data.
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