As a business user the app is incredible stupid, long winded, made difficult to use. One user has to
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Short version, went through a three year saga, involving refusing to refund my funds when they close
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Poor service received upon calling to check if a payment had left my account, this resulted in the a
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After 14 years with Amex
After 14 years with Amex, I had the worst experience. A payment was rejected due to their security system, even though funds were available and confirmed with my bank. Instead of helping, Amex slashed my limits, canceled my card, and restricted both personal and business accounts. No support, no fairness. Loyalty means nothing to them—truly disappointing.
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