Ridiculous app

As a business user the app is incredible stupid, long winded, made difficult to use. One user has to create the payment then second user has to approve, banks do not understand business so anything that slows business down is beyond them, the second user app is problematic because half the time the app says user does not exist, company doies not exist, eventually you unblock user only to enter all information, then it says go to mobile token to get a otp, but you have to press back and back and back to get it to that page, when you eventually get a otp it has expired, cimb is the stupid bank, i hate the bank with a passion and i could never recommend it to anyone unless you enjoy mental torture.......