In a world dominated by apps, automation and chatbots, banks still need human empathy to support customers through stress and majo... Read more

Fintechs provide speed and innovation, banks offer trust and stability, and together they deliver faster, smarter and secure finan... Read more

Banking support is evolving quickly in 2025. AI is no longer only answers FAQs through chatbots; it now powers budgeting tools, lo... Read more

Big news just dropped in the world of banking. US-based Capital One and Discover, two major credit and banking companies, official... Read more

The Commonwealth Bank of Australia has expanded its partnership with Anthropic to enhance AI-driven customer experiences, improve ... Read more

Singapore's banking landscape is undergoing a rapid transformation through embedded finance, real-time cross-border payments, and ... Read more

Modernising legacy banking systems is essential for improving competitiveness, customer experience, and scalability in today's dig... Read more

Open banking transforms cross-border payments by enhancing transparency, reducing costs, and speeding up transactions, but faces c... Read more

Embracing AI in banking revolutionises customer experience, risk management, and operational efficiency, paving the way for a comp... Read more

Singapore-based FinBots.ai partners with Baiduri Bank, the first in Brunei to implement AI-powered credit risk management... Read more

A recent report by McKinsey & Company showed that consumer use of digital payment methods has increased from 51% in 2021 to 62% in... Read more