AI could transform banking, but whether traditional bank branches disappear depends on what people need and what banks choose.... Read more

In 2026, banks will embed artificial intelligence at the core of lending, customer service, fraud prevention, and financial advice... Read more

In today’s fast-moving world, banks face a loyalty crisis as rewards no longer suffice. Customers now expect relevance, trust an... Read more

Tap-and-pay has become the everyday way to pay in many parts of the world. Contactless payments provide speed, convenience and saf... Read more

Singapore is seeing a rapid rise in digital wallet adoption, putting traditional banks at risk of falling behind. Households, work... Read more

Biometric tools such as fingerprints and face scans are making banking faster, safer and more convenient. Digital identity allows ... Read more

Young people born between 1997 and 2012—often known as Gen Z—are rapidly moving toward digital- only and fintech banks, leavin... Read more

The US banking system is changing fast. Mobile banking tools, rising interest rates and fintech policies are reshaping how everyda... Read more

Banks are increasingly using AI copilots to make banking faster, clearer and more user-friendly. These assistants provide instant ... Read more

Generative AI is rapidly reshaping retail banking, helping banks personalise services, automate processes and improve speed, effic... Read more

In a world dominated by apps, automation and chatbots, banks still need human empathy to support customers through stress and majo... Read more

Neobanks deliver speed, simplicity and modern features that attract younger users, while traditional banks provide safety, stabili... Read more