Read the Latest Financial Institutions Reviews and comments from their customers and users.
An RBS Premier customer for nearly 40 years, I intend to move everything away from them (mortgage, current account, savings, ISA, credit cards). In resetting my mortgage rate they are significantly less competitive than other providers, but the biggest issue is the "LOYALTY" disincentive - they give far better rates for new customers. Now they can argue this is "market practice" but it is STUPID discriminatory business, which shoves 2 fingers in your face and clearly says "RBS DON'T CARE ABOUT LOYALTY". In an era when we can move accounts so freely to blatantly provide poorer service and rip off loyal customers should not be tolerated. And I'm supposed to be "Premier" client. It seems they are relying on customer apathy (and maybe that works for some, maybe its ok for small balances) but frankly this is a disgusting treatment Read more
Axis bank deduct charges without sharing details. Read more
Bank of America customer service is beyond appalling. Truly some of the worst I have experienced. A request for a letter stating an authorized user was made. I had to call 7 times and spoke to 7 different reps, all giving different and conflicting information. 2 of whom were very rude and unprofessional. Rep # 7 escalated the letter faxed, but sent the WRONG info! Do better Bank of America. Legal proceedings were held up due to the incompetence of the reps to fulfill a simple request. Read more
In August of last year, (8/30/2024) (police report No: 2400024460) I was robbed two times just steps away from the front door entrance of the Bank of America branch in Shelton, CT on Trap Falls Road. The first time I was robbed by two men who entered the bank, loitered without banking, and targeted me as I withdrew $500 dollars. They followed me out and robbed me outside of the bank entrance. The second time I was robbed was by Bank of America employees who denied me the reimbursement they promised, including Julie B., Annette B, Miguel S., and many others. After the robbery, I was told I would be reimbursed, not only for the stolen money (since Bank of America had no security at the time and allowed the robbers to loiter inside the bank) but also the unnecessary penalties I incurred. I was promised the Bank would reimburse me several hundred dollars in expenses because Naeem, the bank manager, incorrectly and disastrously froze my account for an entire month resulting in bounced checks and fines. For the record, I sent Brian Moynihan, Bank of America's CEO a certified letter (which he received) detailing my horrific experience. Neither he, or anyone from the Bank every responded. They still owe me money as of today! Lastly the security guard(s) who are now posted at the Bank told me, "off the record," that the bank hired them because I was robbed. Read more
On 09/06/2025 , An unauthorized entity logged into my checking account at Regions Bank. The unauthorized entity IP address is 52.203.78.102 . This IP address was found by Regions Internal team ( AFTER I FILLED TWO COMPLAINTS) in person and in office with the assistant manager Frankie at the Katy,TX Branch. I received two previous responses from Regions Bank from CFPB and both responses from Regions Bank failed to address the unauthorized login on 09/06/2025. Regions Bank response to my complaints are inaccurate and lacks thorough explanation as to how this IP address was able to login into my checking account on 09/06/2025. Regions Bank are in non-compliance with consumer protection and banking laws in the state of Texas and should be taken more seriously. This data breach , of my information need to be thoroughly investigated. Regions had a cooperate associate by the name of Gwen Vu call me on 11/05/2025 yell at me and tell me that is what my problem that the account was compromised. Regions Bank lack professionalism , and have proven to be unsuitable to properly protect consumer data in the state of TEXAS. I spoke with Christie Gowan at the Alabama State Banking Department in regards to the activity surrounding my account and nothing was done. Consumers need to know these banks will not always follow consumer protection laws and the entities that regulate these banks will not always hold banks accountable for breaking said consumer laws and leaking consumer data. Read more
This Neeraj Chaurasiya and Neha Khatate has harassed me to the next level for emi payment. The person visited my house without informing me, he had noo id card in hand, No DRA, No letter of Authorisation with him. He showed all my loan details to my Family members and Neighbours, though which is not legal. I have opted to Single Debt management firm to handle all my loans on behalf of me, Same was communicated to IDFC first bank through Mails and Messages. Despite this they harassed me and my family for payment. Neeraj Chaurasiya and Neha Khatate even took my mother's phone number stating that He will come again and also bring the Ganesh ( The person through whom the loan was processed) with him to show everyone. Is this the way IDFC first bank treats people if given a loan ??? Zero % of understanding Read more
I needed to complete an urgent transfer, but the system kept giving errors. Customer support could not provide a clear explanation and just asked me to try again later. Read more
I’ve used Maybank’s digital services for a long time and I’m quite happy. Transfers are fast, the app is user-friendly and branch staff are helpful. Only the verification process could be a bit faster. Read more
Hi there Fiona Read more
I requested an update to my account details and was told it would take two days. It has now been over a week without any progress. I had to follow up several times and kept being redirected to different teams. A simple update shouldn’t be this complicated. Read more
They have an extremely antiquated online service system. They make certain things very difficult to do such as transfer funds between an FNB and non-FNB account, if you need online assistance it takes a rep no shorter than 7 days to rectify the issue. Read more
My experience was quite smooth and peaceful, But i would really like them to make more significant changes in there rules and regulations Read more
AMEX is the worst bank I have ever seen. The card is not accepted at most of the outlets as they don’t settle amount promptly. The only reason I took this card is because they promised good points. I had 42000+ points accumulated on my gold card. But one fine day the card was deactivated without my knowledge and they said your points are forefited. I checked with a few of my friends and relatives and they also shared similar experience with AMEX. They do this when your points are more and they don’t want people to redeem them. This is a really un trustworthy bank. Do not engage with them for any activity. Read more
As a business user the app is incredible stupid, long winded, made difficult to use. One user has to create the payment then second user has to approve, banks do not understand business so anything that slows business down is beyond them, the second user app is problematic because half the time the app says user does not exist, company doies not exist, eventually you unblock user only to enter all information, then it says go to mobile token to get a otp, but you have to press back and back and back to get it to that page, when you eventually get a otp it has expired, cimb is the stupid bank, i hate the bank with a passion and i could never recommend it to anyone unless you enjoy mental torture....... Read more
Short version, went through a three year saga, involving refusing to refund my funds when they closed my account, officers at the national office lying to my face, demanding payments for resolution. I found out one of their board of directors and top officers are currently serving time in prison for trying to steal my money. (Tried to launder it in gold). My goal is to not let them hurt more people with their lies. Picture is from the FBI seizure! Read more
FNB Bank is the worst bank ever. i would not recomment to anyone in the entire world if they want a peace of mind. My wife's account has been frozen for 4 months now because there's apparently "money that was transferred to her account from a person flagged as a money launder". She has requested her initial funds to be transferred to her actual account and they continue with the investigation and keep the money from the fraudster but NO. All she has been getting is "We looking in the matter and we will revert back to you in 5 working days/ We apologize for the inconvenience". Till date, no one calls to give follow up and now we are evicted, business closed, kids suspended from shcool due to non payment of fees, and now she is deep in depression and debt due to this matter. I HOPE THIS GOES VIRAL SO THAT NO SOUTH AFRICAN CAN EVER GO THROUGH WHAT THE FNB BANK HAS MADE MY SPOUSE GO THROUGH. WORST SERVICE AND BANK EVER Read more
I found a fraudulent charge on my checking account of several hundred dollars. I informed bank it was a fraudulent utility payment and they credited it back. Despite this warning, a few days later the bank debited another large fraudulent utility payment from my account. Again, I was the one who found it, not the bank. It appears the bank does not use Shazam or any other fraud detection service, nor does it look for fraud using its own employees. Read more
B of A carries a loan from one of my vehicles. I like to pay off my vehicles early, so I often add an additional principle payment to my monthly payment. B of A refuses to apply that payment to the principle unless I send them a check - you know, like back in the last milennia. They apply it to future interest payments, thereby keeping the very most amount of principle intact. I have called them numerous times and it takes up to an hour to get them to apply it properly. This is just dirty and rotten and money-grubbing. Don't use these folks, they're terrible and hate their customers. Read more
After 14 years with Amex, I had the worst experience. A payment was rejected due to their security system, even though funds were available and confirmed with my bank. Instead of helping, Amex slashed my limits, canceled my card, and restricted both personal and business accounts. No support, no fairness. Loyalty means nothing to them—truly disappointing. Read more
After 14 years with Amex, I had the worst experience. A payment was rejected due to their security system, even though funds were available and confirmed with my bank. Instead of helping, Amex slashed my limits, canceled my card, and restricted both personal and business accounts. No support, no fairness. Loyalty means nothing to them—truly disappointing. Read more
COVID -19, millions of people are having trouble paying their bills because of significant unemployment, the closing of businesses and so on. Although most other banking institutions help their clients stretch the due dates and delay fees, Westlake Banking doesn't even have a distant interest in knowing the problem and only delay 1 charge. We have been advised the program does not make any improvements. Early penalties have yet to apply! Incredible, and so embarrassing! Read more
If you could have ZERO stars that's what I 'd give you. Terrible customer support and the ability to measure profits is laughable because the department has told me that my annual salary is smaller than what I have earned in a pandemic at 8/1/20 to date. I have done business with you on several occasions reluctantly but will never recommend your company again!!!! Read more
Avoid UOB – Terrible Service and Zero Accountability I had a UOB Lady’s Card which was later upgraded to a Lady’s Solitaire. After the upgrade, I specifically called UOB to request closure of my old Lady’s Card. They assured me it would “automatically close after some time,” but it never happened. Over the course of a year, I kept calling to follow up, and every time I was given the same empty reassurance. Fast forward one year — UOB double charged me annual fees on both the old Lady’s Card and the Lady’s Solitaire. When I called to complain, they finally processed the closure of the Lady’s Card — but flat-out refused to waive the Solitaire annual fee, even as a goodwill gesture for their mistake. To make matters worse, there was no apology, no compensation, and plenty of rudeness from their staff. If this is how UOB treats customers after their error, I would strongly advise against banking with them or using their credit cards. Irresponsible, unprofessional, and utterly disappointing. Read more
Know with credit card rewards and share all of their secret terms and conditions for you. Do not use its operation. Several emails with no reaction. And called several times, and responded only by an automatic operator Good customer support and bad advice. The world's Lousiest Bank. Read more
Over the last six years, I have used Citibank along with two Thai banks while staying in Thailand. In all aspects, Citibank ranks the worst by far. It's probably the worst banking service I've ever seen at any bank nation. Your debit cards are useless and mostly don't even check in big department stores. The customer service is bad. You should continue to be misinformed even in higher strata. Expect two to three months of misdirection and filling in paperwork to complete only the easiest banking process, such as opening an account to obtaining a passport. The one advantage they offer is that through their web portal, you can purchase stocks of international funds directly. Read more
THIS IS THE WORSE BANK TO DEAL WITH , They steal your money , bad customer service Read more
The branch has an issue with employees who are not trained to deal with and who are courteous to speak. I 'm going to a private hall as a supposed platinum client but the hall is full of food, so I'm given a regular employee who knows his elbow. The main thing is that the division isn't very happy with Talat. The key division between the Shawqiyya division and the Dhahran branch at Sharqi and Shatan. Read more
Really poor service from Albert named man. I was just looking at a brochure, he's still going over to my place telling me to take some loans. He stepped back when I want to deny him but keep talking for those low-interest rates and I can get those loans to buy a new Harley bike! Read more
It's slow enough, there are few counters but so many people are there and not enough seats are open! They should get a lower score. The bank is incompetent and even with the fewer resources they could have been better, but they are not. They don't even use them properly Read more
The worst branch of the bank is this branch in terms of heavy crowding, very poor transaction completion, lack of staff. Yet after a recent visit the condition began to change comparatively and improved and more inclusive care of the workers. Yet the waiting time remains very long. Their speed is still stagnant, and they don't have any intention Read more
Worst moment in finance. Took a 1-hour drive and tried to open bank account all I get unfriendly welcome because I don't have 10k USD of which the website didn't say I need to keep it or they're going to lock it. You want a credit card and either they'll be good to you or don't try to come Read more
Online banking is available at Sampath Bank. For routine transactions, like reactivating an account, customers requested to visit the bank counter. Customers' valuable time and money are being wasted by an online platform that offers communication capabilities. Read more
Online banking is available at Sampath Bank. For routine transactions, like reactivating an account, customers requested to visit the bank counter. Customers' valuable time and money are being wasted by an online platform that offers communication capabilities. Read more
And when I reached the underground parking lot before 18:00 (exactly 17:55), I was delayed because "ATM? You should pay in 5 minutes. I wonder why it was too busy. Now, there is no such mentality. It's a client enterprise. I'm no longer going to deal with that department. You can stop the parking lot manager as soon as possible. Read more
I have never had any trouble with my credit score or my cards Amex reduces all my boundaries with a 798 ranking and 100 per cent clean records My card has a limit of 22500 and now displays 15000 And another card already had a limit of 13500 so how many 3100 8000 to 3100 No reason I never miss a .. Worst credit card service ever I will close all of my Amex cards and never use them again. Which is the reason why I lower my limits? I just spent a great deal and payback without any problems Read more
Since talking to a Vanguard advisor on qualifications, I began to transfer a mature cash ISA from a building company to the vanguard to invest it in S&S ISA, but after ten weeks and about 12 telephone calls/messages to Vanguard, the building company is still waiting for Vanguard to send my signed conversion form, which was submitted at the time of application on 5 May (10 weeks and counting) when online forms are approved thanks to Covid19, the completion of transactions will in effect be quicker. When I ask Vanguard, all I get is "Sorry we'll look into it." Diabolical service, not what I wanted from the "Vanguard" brand was the first time I used it, perhaps the last possible customers were warned about it. Read more
Their services are the best to me Read more
I am an Imperia Customer of HDFC Bank Ltd. for over a decade and in June 2015 my relationship manager along with her colleagues virtually coaxed me to buy HDFC Life Policy number 17778525. I was assured that the returns from this policy would be better than a fixed deposit as this is market linked. Now after paying a premium of Rs 1,50,000/- for five years which is Rs 7,50,000/- the current value of the policy is only Rs 6,50,000/-. At the time of buying this policy the sensex was at 18,000 and went up to 42,000 but the value of my holding had considerably depreciated. Letters written to Mrs. Vibha Padalkar, CEO of HDFC Life remain unreplied and unacknowledged. Customers should be extra careful before investing their hard earned money in such fraudulent schemes which are a trap. HDFC has cheated me by totally miss selling a policy and have proved to be confidence tricksters. Vipin Buckshey ( Padmashree ) 9810016505 Read more
Lending Club duplicated a loan that I signed with a different provider. I've e-mailed them I've been sponsored, don't contact me again. Finding my bills were paying twice, repairing the loss took time & other money. The reaction to ALL of my emails to them was "give us a call," no clear response. The telephone hangs on 4 calls (different dates), on hold for 10 minutes or more, each time taken to a representative. The third call, a wrong address was given to me to submit payment. 4th Message, I was given a NO SIGNATURE deal, said it was signed "electronically." This phase was painful, frustrating, dangerous, dishonest. Read more
Lies, and lots more. I had outstanding credit. Several times they pre-approved me. I wanted to go with them and get a personal loan for any potential medical expenses. They rejected me. Lacking evidence of employment, income, and residence. They never allowed me to prove any of this 2 months later down the road. Nor have they demanded any evidence to support the point. Read more
The company has only been used for six months or so. Attempted to pay back all of the loans in May, upstart refused to take the check. It occurred on several attempts to make a late payment, which was recorded on my account. Finally, they decided to accept the payment on the 4th attempt to pay the loan off. My credit score went down significantly. Upstart fails to do anything about it since the company rejected the first charge. I received an email from the outset confirming that they would not correct their error. Be careful. I would honestly not recommend it. Read more
I can only conclude that their lending standards are so weak that they will be able to loan them money to Enron without any questions being raised, judging by the rate of damages incurred over 3 years dealing in this firm. God knows how the Circle of Funding has a 4 * rating here. I can only assume that they are either all from people who borrowed money and disappeared into the sunset, or that the Funding Circle is gambling massively on the system because no lender in their right minds would submit a positive review of this firm. Read more
Will consider little concrete proof that the Department of Public Affairs still exists, even less is regularly staffed. UHC did, and would, deliberately opt to refuse one of its customers' curative care in favour of a lifetime of abuse and illness. They're disgraceful and would be tried in the same manner as the pharmaceutical companies. Read more
You contact the provider because 50 euros are gone from the account, they tell you they can't do anything and you call the customer service, and they remind you they can't do something because they're hanging up the line. Thank you ING, customer service is the worst Read more
Customer care in MetLife is bad. This company is barrel bottom. The pests on hand. When do you like pay-out? It just won't happen. Life insurance & you die. Your family ruined. Insurance for Injury & the injured? You are ruined. Read more
What an awful company. They will refuse every form practicable of your claim. Get nothing from them. It would be a good example of arrogance. I got radio silence for 3 weeks after I lodged a travel insurance report. I needed to call in to verify my assertion. It has been classified as "locked" without anyone offering to let me know. I needed to phone in. What an utterly horrific experience. Read more
About 3 weeks ago I asked for a payment portal to Barion. Fill out all section needed. I sent an email two days later, saying they would take 3-5 working days to approve the submission. We wanted the redesign desperately because we had to launch the webshop. It was all set to go, but we were waiting for Barion to validate. Called customer care twice, because nothing has changed, no phone call to me or the owner of the website. We promised that the next day I'll be receiving a call from a support team, nothing changed. Called up exactly, again the same thing happened, no word from them. Sent more letters, and still not a call or valuable information. Read more
They take money for booking or something and if something goes wrong, they have zero liability or support. Despite the building work going on in the theatre. The manager told me he was going to refund via Paytm because I didn't book via the app. The Paytm company declined any such refund, and I lost 81 pounds. Read more
Ray Turner 
