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Blog
AI-powered banking: Global deployment and regulatory headwinds
  • 9-Jul-2025

AI-powered banking: Global deployment and regulatory headwinds

When people think of AI in banking, they often imagine futuristic technology, but as of mid-2025, global banks are already heavily... Read more


Blog
From Chatbots to Cognitive Banking: The Future of 24/7 Customer Support
  • 3-Jul-2025

From Chatbots to Cognitive Banking: The Future of 24/7 Customer Support

A few years ago, calling a bank actually meant long wait times phone trees and repeating again and again. Fast forward to July 202... Read more


Blog
Capital One- Discover Merger: Is Customer Service Getting Better? A Data-Driven Look Post-Integration
  • 14-Jun-2025

Capital One- Discover Merger: Is Customer Service Getting Better? A Data-Driven Look Post-Integration

Big news just dropped in the world of banking. US-based Capital One and Discover, two major credit and banking companies, official... Read more


Blog
What financial consumers really want from banks post-G7 summit 2025
  • 9-Jun-2025

What financial consumers really want from banks post-G7 summit 2025

As the G7 summit marked its 50th anniversary in Canada this year, world leaders gathered to address major issues, from artificial ... Read more


Blog
HSBC’s Bahrain Divestment: What Global Customers Can Expect in a Shifting Banking Landscape
  • 6-Jun-2025

HSBC’s Bahrain Divestment: What Global Customers Can Expect in a Shifting Banking Landscape

In February 2025, HSBC — one of the world’s largest banks — announced it would sell its retail banking and wealth management... Read more


Blog
U.S. Tariff Hikes: What They Mean for Banks—and the World Economy
  • 17-May-2025

U.S. Tariff Hikes: What They Mean for Banks—and the World Economy

These days it feels like the global economy is walking on thin ice. The rise of protectionism and tariff hikes are completely crea... Read more


Blog
Money Rules: How New Bank Regulations (Basel III) Affect Your World from July 2025
  • 15-May-2025

Money Rules: How New Bank Regulations (Basel III) Affect Your World from July 2025

Have you ever thought about how safe your money is in the bank or what would happen if things went wrong? After the 2008 financial... Read more


Blog
How BankQuality turns feedback into better banking
  • 7-May-2025

How BankQuality turns feedback into better banking

Frustrated with a crashing app, hidden fees or slow customer support? Well, now is not the time to stay silent. At BankQuality, w... Read more


Blog
Export woes deepen risks for banks in Vietnam, Thailand and Bangladesh
  • 25-Apr-2025

Export woes deepen risks for banks in Vietnam, Thailand and Bangladesh

As the US increases import tariffs on trading partners, the banking systems of Vietnam, Thailand and Bangladesh are preparing for ... Read more


Blog
Indosat Ooredoo Hutchison and Bank Saqu partner to widen financial inclusion in Indonesia
  • 18-Apr-2025

Indosat Ooredoo Hutchison and Bank Saqu partner to widen financial inclusion in Indonesia

In a move set to transform digital financial inclusion, Indosat Ooredoo Hutchison (IOH), a leading Indonesian telecommunications p... Read more


Blog
Krungsri partners with Kyndryl to revolutionise its workplace efficiency
  • 15-Apr-2025

Krungsri partners with Kyndryl to revolutionise its workplace efficiency

Krungsri (Bank of Ayudhya PCL) has teamed up with Kyndryl, a global leader in IT infrastructure services, to modernise its workpla... Read more


Blog
 Basel committee focuses on ICT risk and synthetic risk transfers
  • 21-Mar-2025

Basel committee focuses on ICT risk and synthetic risk transfers

The Basel Committee on Banking Supervision is advancing efforts to strengthen global financial oversight, with a focus on ICT risk... Read more


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