Straight away, HSBC is not a good bank for me. I am a customer at the HSBC Trinkaus & Burkhardt AG, Dusseldorf for the last 17 years. When I started with the bank, I still remember that I was given a quality welcome with interesting offers and the bank staff was efficient and informative. I took a home loan for 21 years from the bank at a rate of 8.35%. However, as time passed by, The bank did not remain the same I had experienced 17 years ago, the staff whom I knew, left and moreover, the rate of Interest slowly and gradually grew up to 9.15%. When I enquired about this, I was told that this had happened due to the change in some policies. I disliked the lack of communication from my bank. Ever since then, I have been meaning to change my bank, but am bound by the repayment of my loan. Don’t engage with HSBC banks in Germany.
lack of communication
Straight away, HSBC is not a good bank for me. I am a customer at the HSBC Trinkaus & Burkhardt AG, Dusseldorf for the last 17 years. When I started with the bank, I still remember that I was given a quality welcome with interesting offers and the bank staff was efficient and informative. I took a home loan for 21 years from the bank at a rate of 8.35%. However, as time passed by, The bank did not remain the same I had experienced 17 years ago, the staff whom I knew, left and moreover, the rate of Interest slowly and gradually grew up to 9.15%. When I enquired about this, I was told that this had happened due to the change in some policies. I disliked the lack of communication from my bank. Ever since then, I have been meaning to change my bank, but am bound by the repayment of my loan. Don’t engage with HSBC banks in Germany.
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