Worst bank and services

Only if I could leave 0 stars I would. Woodforest banks have the worst customer service and this bank too won’t help to resolve your issues that are created by them. I had a direct deposit by my company but it didn’t hit my bank account and Woodforest has given me the run around for months now. There have been 2 incidents that impacted my personal vehicle and they paid me $200 when I had to be reimbursed with $3400. There is absolutely no resolution to my concerns. After talking with them on multiple occasions, I am told that they are looking into the issue and will resolve it. It has been over 6 months and I am still waiting for a true response and a solution.

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