Capital One Group mishandled my dispute and because of their recommendation on the way to proceed, I lost $2000 from a seller for a service that was never provided. Capital One never returned calls or followed up and failed to keep correct notes. It's currently been nine months since I initially filed the dispute and that I simply had to file with the BBB to urge facilities to maneuver this on. I’m a protracted-time client with a good history and that they refused to possess up to their mistake. Terrible expertise and super frustrating.
Terrible Banking Expertise
Capital One Group mishandled my dispute and because of their recommendation on the way to proceed, I lost $2000 from a seller for a service that was never provided. Capital One never returned calls or followed up and failed to keep correct notes. It's currently been nine months since I initially filed the dispute and that I simply had to file with the BBB to urge facilities to maneuver this on. I’m a protracted-time client with a good history and that they refused to possess up to their mistake. Terrible expertise and super frustrating.
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