Terrible Banking Expertise

Capital One Group mishandled my dispute and because of their recommendation on the way to proceed, I lost $2000 from a seller for a service that was never provided. Capital One never returned calls or followed up and failed to keep correct notes. It's currently been nine months since I initially filed the dispute and that I simply had to file with the BBB to urge facilities to maneuver this on. I’m a protracted-time client with a good history and that they refused to possess up to their mistake. Terrible expertise and super frustrating.

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