During the Covid 19 Pandemic, my company experienced a considerable loss of profits

I have been a member of the Alliant Credit Union for over 30 years and have used many of its programs. It's all great when everything's natural. During the Covid 19 Pandemic, my company experienced a considerable loss of profits. I promptly told Alliant Credit Union in the middle of March 2020, and I was assured that my payments would be put back and that my credit would not be affected. It was not the case for all my programs. They deal with other third-party organizations who call themselves the Alliant Credit Union though they are not. I bought insurance from the Alliant Credit Union for peace of mind if I lost my job or if I was sick, my loan payment will have been made. It has not happened. I didn't have any security. My credit had been tarnished, and it did not appear easy to restore it. I believed the word of Alliant Credit Union and its members, but the fact is they don't listen and don't care for your back at all. When I wanted them the most, they were MIA. My advice is to ask many questions before I use it.

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