Not the best credit card for travel!

My claim for an end to the trip was denied. We were on a cruise, because of the coronavirus, which was not permitted to disembark at two scheduled ports. When we were en route, the countries changed their port policies. We've paid extra airfares and $3,000 penalties as a result of the disturbances. Chase told me, in response to my argument, that they could not approve a refund for that argument. Is it the best credit card for travel. I don't think so. 

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