Not delivered what was promised!

I am a customer of AmBank and am using the bank’s TRUE Savers Account under its Savings account services. I would not recommend using this bank because my experience was not up to the mark. The account promised to pay high interest rates on returns but I am currently getting a meagre of 4.89% p.a, which is not promising at all! Secondly, whenever I am making a transaction via AmOnline, it delays a lot and sometime there are very irritable network issues do to which my transaction gets cancelled midway. That is a huge burden to clear with my bank. Nah, wouldn’t recommend using this service to anyone. The Bank really needs improvement in their savings account services!