Citibank Review

Citibank Hong Kong has been quite an easy bank to deal with over the last ten years. I've been a customer for over 10 years in Hong Kong. It's easy to call customer service and ask for help. Most branches all over the country have helpful staff and extended hours of service until 7:00 pm. They help with every single question related to your account and go out of their way to sort out other related queries to help you out, those that involve other service providers e.g. Octopus. It's really fast to reach an actual person on the phone, I never hold for ages and issues are resolved quickly. The ATM service is perfect as I can access my account with any JETCO machine in the country. I haven't had any problems with accessing my money when I travel to other countries. The Octopus Visa was really easy to apply for and I an use it worldwide. This is so far the most efficient bank I've been with, and I have been recommending friends to sign up for accounts with them.

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