Sudhakar Gautam

Customer care services are not good!

One thing that can be observed very clearly in ICICI Bank is that the executives at the branch would address the customer's concern only after looking at the balance of the customer's SB account. A lot of them are really rude and arrogant. Withdrawing a registration like an ECS facility is really a pain here. I just had a very bad experience with them in this regard recently as they didn't cancel the ECS facility as requested by me even after 3 months and a couple of personal visits to the branch. This shows how pathetic their service is.

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