Experienced Good Customer Care Service

This review is for one specific service, i.e Customer Executive. I am a City cardholder and today I had the pleasure of speaking with Almeda from the Citi Customer Careline. I had a huge debacle with a balance transfer and Almeda was more than wonderful in helping me sort it all out. She was pleasant and helpful and went above and beyond the other service executives that I have encountered via Customer Careline. I appreciate her service towards me and helping me and resolving my concern issues.

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