Anonymous
23 Jun, 2016
3.1 Stars

Preferred time deposit rate

I've been a customer of RHB Bank for a few years now. It's not my main bank because my experience with their online banking was not so good. I experienced serious downtime during a weekend, and I would prefer a much more reliable service. Despite this, what I like about RHB is their time deposit rate at 3.10% onwards, depending on the duration. It's higher than other banks (HSBC is at 3%). No complaints about branch and online customer service.
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Anonymous
28 Dec, 2015
1 Stars

Absurd service

Came to RHB Sibu Sungai Merah branch and the number system is down. So I was asked to queue and it's amazing how the same teller handled 1 single customer for 30 minutes while all other tellers did not bother to handle the queue. When it is finally my turn, still the same teller named JASPER is busy with his own jobs and I asked how much longer I have to wait. He did not bother to answer me at all and had no courtesy to inform me how much longer I have to wait. I have complained to the branch manager and still she seem to be powerless and can do very little to expedite the process. Completely absurd.
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Anonymous
14 Aug, 2015
1.7 Stars

Today 14 Aug 2015 9:20am I open an FD at RHB Taman Midah Cheras Branch.

Today 14 Aug 2015 9:20am I open an FD at RHB Taman Midah Cheras Branch. The malay lady in tudung at counter 3, Sabrina, asked me to take a sit and wait for processing. My ticket No 1003. At 9:55am, the ticket number is 1023. I was frustrated and asked what is happening? While waiting, I noticed that she was eating her breakfast and neglected the queue number. That cost me 30mins of waiting time. I will withdraw my FD next month.
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Anonymous
14 Aug, 2015
3.1 Stars

Bad customer service. On 13 August 2015 11:16am,

Bad customer service. On 13 August 2015 11:16am, I called 039206 8118 for enquiry: "Can I make payment for SafetyBox services at any of your RHB branches?" Your staff answered me a firm YES. When I approached your front desk staff at RHB Taman Midah Cheras said NO and I cannot make annual payment other than the account-registered branch.
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Anonymous
12 Aug, 2015
3.4 Stars

Fast to open account, gave me huge credit limit.

Fast to open account, gave me huge credit limit.
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