Anonymous
14 Jun, 2019
1 Stars

I booked tickets through kotak Mahindra bank a few days back.

I booked tickets through kotak Mahindra bank a few days back.When I check now, I see that the debited amount is back in my account.When I contacted customer support, they said the merchant didn't complete the transaction from their end and hence the money is back in my account. Now I have tickets with me for which, I didn't in effect pay for. The customer care of the flight service said the booking status is confirmed. Worst thing is the transaction marked as earmarked is not shown in my account statement anymore.How do I say that I got the tickets after paying for them now?I don't have a record that I paid for them because they were earmarked by Kotak Mahindar Bank
               Comment  


Anonymous
7 Jun, 2019
4 Stars

Always doubted Kotak Mahindra Bank but now it's 2 years, and I can say I am satisfied and I wanna share my experiences with Kotak Mahindra Bank.

I have contacted Kotak Helpline many times and they have responded very well with their caring efforts. The helpline itself is so easy, Yes they have a voice assistant on Calls, so you don't have to type. I like even the authentication process on Kotak Helpline. Then the executives interaction skill and helping attitude really got my attention. I have called Kotak Helpline even at 2: 00 AM, because of my office timings haha and they helped me thoroughly. -Kotak Bank App is now very mature, It provides all the basic information about your account and linked accounts. You can easily access your statement from the app itself. Transfer money, Recharge, Pay your bills etc. -You can even apply for loan and credit card from the Bank App itself. -I never had any issue with payments, otp, online transaction etc. Reading previous reviews I feel am very lucky. They delivered my 1st Credit Card on my last birthday, and I really enjoyed it, I am still paying for it though.
               Comment  


Anonymous
16 May, 2019
0 Stars

Kotak provide good services to customers

               Comment  


Anonymous
16 May, 2019
4.7 Stars

Satisfied

I am really satisfied with the service. the charges they apply for any service (fund transfer, atm ...) Is all quite fare. I just want them to make proper 24 *7 call center service even for their 811 account holder.
               Comment  

Comments


No comments yet. Be the first to comment.