Anonymous
10 Feb, 2017
2.4 Stars

Long waiting

I always long wait in line for using their ATM machines. I understand they have a lot customers, but they may have to manipulate the machines to work quickly.
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Anonymous
4 Feb, 2016
3.2 Stars

Long wait

On late Saturday, I went to Kasikorn Branch to pay my bill. There was a long wait at this time. I had waited for 35 mins. I asked a banker "why do you have a lot customers today?" she answered "there are always a lot customer on weekend. We will improve our services, sorry for unconvenience." I did not get mad ,becasue I do know that they have a lot users, Moreover, she told me that I can pay my bill by using the ATM machine. I had not known thw the machine, can be used for paying bill. I will use the machines to pay my bill for next time, because I do not want to spend 35 mins for waiting. By the way I would like to say the bankers that so nice and willing to help for the customer.
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Anonymous
4 Feb, 2016
1 Stars

The Quality of Thailand Banking

Queue Quantity is very terrible for this Bank, you have to waiting unless 15-20 minute for simply services, for example, Withdraw ur cash or Deposit ur Cash. And worse than 50 minute upto 2 hrs for more complicated service,Open Account. More than this, when u met the officer, she cannot to do the service by herself, she needed to go around and asked some officer to do. Very waste ur time. U will feel boring and set a question that why the staff cannot do the service. Only 1 or 2 from more than 10 officer can do service for u, this make me understand that why the queue took ur time when you go to this Bank.
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Anonymous
28 Jan, 2016
3.4 Stars

no return debit card

I went to Kasikornbank's ATM near my home. I use this ATM often because it is located not that far from my home. 3 days ago, I went to this ATM again for withdrawing money. I inserted the card into the machine. Money came out, I took the money and selected finish transaction button. Normally, my card has to come out, but this time it did not come out. The machine's monitor shown up "please contract Kasikorn Bank". I already called the call center. I had to wait for two days to get my card back. I have no idea why my card was not returned, the machine might have a problem. I hope, they already fixed it, because I did not want to have an empty pocket again.
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Anonymous
26 Oct, 2015
1 Stars

Fraudulent Bank

I been a customer of this ungrateful and fraud bank for six years. I had a credit card of Kasikorn card one year back and it was blocked by the bank. My account was leaned for Baht 45000. I paid the amount and the executive told all my dues are cleared. Two weeks back my bank account was again oustanding for Baht 11400. I was out of station and was in a real mess because of this. I paid again for the blocked card which I thrown away and do not even remember the card number. Now even after paying the amount for a blocked card after one year I again got a card statement for the credit card. You guys are fraud and I will see you in court, make sure you have all your fake documents on place , closing all my accounts with your crap bank. This bank must close right away so that it does not happen to anyone else. The money you launder is earned by us you shameless piece of shit.
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