ING Bank N.V.

Australia



Anonymous
11 Mar, 2019
1.2 Stars

Removed my access from my account

I have been with ING Bank for a long time. After many years of being their customer, they expelled my access from my account although I have cash in it. I called them and they told me that they had sent me a notification to check my inbox to provide some verification ID and since I haven’t provided that, they cannot unblock it. How can they expel my access from my account without formally warning me? I sent my ID to them and never heard back, call them back again and they said that they want more explanation and will contact me! If you need to trust a bank with your cash, think twice with this one as they don't have any branch, their only Customer service is via telephone with horrible client service.
               Comment  

Comments


No comments yet. Be the first to comment.