Anonymous
8 Jan, 2016
1 Stars

Bad attitude

Went to Bloxwich branch this morning. No one on front of desk, no staff in sight. Girl staff member walked out I asked anyone going to be out reply " they are just out the back can't stop in a rush", I waited over 15 mind. Went to cash desk staff was standing talking I asked "any one serving up front as I've been waiting over 15 mins reply was "be out in a mo", girl long black hair walked out as she knew I was waiting, another couple had just walked in. She asked "who was first?" and I replied "I have been here over 15 mins." She said "that's not what I asked I asked "who was first!" she then asked me what it was concerning in front of public, I told her she said you have to contact online banking or make appointment. Bad attitude not the usual welcoming staff I have had for the last 25 years.
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