Turn Around Time



Farah
1 Oct, 2014

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Emirates NBD has plenty of atms and branches so its easy to withdraw or deposit cash.

Emirates NBD has plenty of atms and branches so its easy to withdraw or deposit cash. However, the branch can take alot of time and the call center is not helpful. Their customer service is lacking and the staff do not have answers to questions, they say they will call back and never do. Also, very hard to get a credit card from them.
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Linda
13 Oct, 2014

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I just have a credit card with Citibank but highly recommend them.

I just have a credit card with Citibank but highly recommend them. They have great card benefits, free credit cards, travel points etc. The guy came to my office to help me fill out the application and collect the paperwork so I never had to visit a branch. I had the card in my hand in 2 days after I submitted the paperwork. Citibank representatives called to make sure i received the card and explained all the benefits by phone. Great card using it all the time
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Maybank
 
2.5 Stars | 9 Reviews | Write a Review

Anonymous
18 Dec, 2014

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Perpetual massive Qs at bank lines and ATM machines.

Perpetual massive Qs at bank lines and ATM machines. Their information counter can be helpful but who wants to wait 10-20 minutes just to get to an ATM (not to mention counter)?
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BDO
 
2.3 Stars | 12 Reviews | Write a Review

Anonymous
13 Jan, 2015

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There should be more employees so that the waiting time is less and comfortable...

There should be more employees so that the waiting time is less and comfortable
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BDO
 
3.4 Stars | 12 Reviews | Write a Review

Anonymous
14 Jan, 2015

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I think they need to hire more bank tellers in some branches that has a lot of customers.

I think they need to hire more bank tellers in some branches that has a lot of customers.
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Anonymous
27 Jan, 2015

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Bank branches and ATMs are limited.

Bank branches and ATMs are limited. It takes long time before they respond in an email or answer a phone call in CS hotline.
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